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Introduction

We are using Atlassian’s Cloud toolkit Forge for developing Agile Hive Cloud, which results in us being technically bound to Forge’s feature set. Forge is not as mature as other development toolkits (above all compared to DC), hence some things might just not work at all, until Atlassian fixes issues with Forge or extends it’s functionality. On this page, we want to document such scenarios and explain them technically.

Default Jira Views

In the sections below, you can find more information on technical limitations that may impact functionality and / or displaying of Agile Hive-related data in default Jira views (e.g., Backlog, Sprint Board, JQL search results…).

Custom Field: Assigned PIs

Added on

Agile Hive comes with the predefined Custom Field ‘Assigned PIs’ that is used to assign issues of type Objective or Risk with one or more PIs. Agile Hive stores this information as a list of IDs of assigned PIs in the Forge Storage of the app. To display the information stored for this field we have to distinguish two cases:

  • For the Jira Issue View sidebar, there is a way to render Custom Fields that store data in Forge Storage. Agile Hive is capable of displaying all assigned PIs for an issue.

  • For other Jira views (e.g., Backlog, Sprint Board, JQL search results…) Atlassian does not yet offer a way to properly render Custom Fields that read data from Forge Storage. This results in those Jira views displaying the IDs of assigned PIs instead of PI names.

Workaround

Currently, there is no workaround available to apply a fix to this behavior. In case you need to display information on assigned PIs in various Jira views you can leave a vote for the corresponding issue at Atlassian: https://ecosystem.atlassian.net/browse/FRGE-135

Navigation

The section below describes technical limitations affecting the hierarchical navigation in Agile Hive’s left sidebar.

Custom project avatars in Firefox

Added on

If you face the issue of custom images assigned to your Jira projects as project avatars not being displayed in the navigation while using Firefox as your browser, this might be due to the anti-tracking settings applied.

Workaround

To mitigate this issue add an exception for the URL of your Jira instance in your browsers settings via the “Manage Exceptions…” button shown in the following picture:

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Reports

In the sections below, you can find more information on technical limitations that may impact functionality of Reports in Agile Hive for Jira Cloud.

Calculated Custom Field Values

Added on

In Agile Hive, we have a few Custom Fields, and some of them are derived from other Custom Field values, e.g. the Exposure values for Risks or the WSJF Value. These Custom Field values cannot be set through the UI, and are also not set by us manually. Instead, we registered a “value function” for these calculated fields, which retrieves other Custom Fields and calculates the value based on them.

Unfortunately, this function (and as a result the calculation of the Custom Field value) is only triggered upon issue view. The value is not initially set upon creation, and not updated when searching for it via JQL (Feature request at Atlassian: https://ecosystem.atlassian.net/browse/FRGE-1358 - help us improve Agile Hive by voting for this issue). For that reason, we are calculating and displaying the Risk Exposure and WSJF values locally in our Report widgets and displaying a warning for inconsistent field values.

Workaround

To resolve this issue and ensure that the calculated values are consistent and also displayed correctly in other places, e.g. a JQL search query, you unfortunately have to manually open every issue that has a warning displayed with it. Then, you have to wait until the corresponding value is calculated and close the issue again. You also may need to reload other tabs like your JQL search tab or the Agile Hive Reports page.

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Link to this page: https://seibert.biz/ahc-reports-limitations

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summary Live DemoBook a demo with an Agile Hive Cloud expert to learn how to implement and execute SAFe® in Jira with Agile Hive Cloud. Book Live Demo Service DeskNeed technical support? Our Service Desk is the perfect place to go. Simply create a ticket and get your answer. View Service Desk Leave a ReviewAre you satisfied with Agile Hive Cloud or our support? Let us know by leaving a four-star review in the Marketplace. Leave a Review Leave a ReviewAre you satisfied with Agile Hive or our support? Let us know by leaving a four star review in the Marketplace. Leave a Review
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