Introduction

We are using Atlassian’s Cloud toolkit Forge for developing Agile Hive Cloud, which results in us being technically bound to Forge’s feature set. Forge is not as mature as other development toolkits (above all compared to DC), hence some things might just not work at all, until Atlassian fixes issues with Forge or extends it’s functionality. On this page, we want to document such scenarios and explain them technically.

Default Jira Views

In the sections below, you can find more information on technical limitations that may impact functionality and / or displaying of Agile Hive-related data in default Jira views (e.g., Backlog, Sprint Board, JQL search results…).

Custom Field: Assigned PIs

Added on Mar 14, 2024

Agile Hive comes with the predefined Custom Field ‘Assigned PIs’ that is used to assign issues of type Objective or Risk with one or more PIs. Agile Hive stores this information as a list of IDs of assigned PIs in the Forge Storage of the app. To display the information stored for this field we have to distinguish two cases:

• For the Jira Issue View sidebar, there is a way to render Custom Fields that store data in Forge Storage. Agile Hive is capable of displaying all assigned PIs for an issue.

• For other Jira views (e.g., Backlog, Sprint Board, JQL search results…) Atlassian does not yet offer a way to properly render Custom Fields that read data from Forge Storage. This results in those Jira views displaying the IDs of assigned PIs instead of PI names.

Workaround

Currently, there is no workaround available to apply a fix to this behavior. In case you need to display information on assigned PIs in various Jira views you can leave a vote for the corresponding issue at Atlassian: https://ecosystem.atlassian.net/browse/FRGE-135

Agile Hive Views

In the sections below, you can find more information on technical limitations that may impact functionality and / or displaying of data in Agile Hive-specific views (e.g., Navigation, Reports, My Organization, Boards…).

General

The section below describes technical limitations affecting multiple or all views in Agile Hive.

JQL Filtering in Boards and Issue List

Added on Feb 27, 2025

Currently, there are some technical limitations when using JQL in Atlassian Marketplace apps like Agile Hive. Jira references custom fields from these apps by their technical ID rather than their name, and since this ID varies across different Jira sites, we cannot provide a ready-to-use JQL query for your specific instance.

Workaround

Simply click into the Jira Search field in the top navigation, press ‘Enter’ to open the Issue Navigator, and use Jira’s autocomplete functionality to build your custom JQL query.

For Example, if you type "Assigned" in the input field, Jira will suggest both Agile Hive fields—"Assigned PIs" and "Assigned Teams"—along with their respective IDs.

Once you've selected the desired Custom Field for your JQL query, you can then specify the values you want to filter by. Jira will also suggest matching values to assist you in this process.

Once you've built the JQL query in this view, simply copy and paste it into the Agile Hive view where you want to apply the filter.

Navigation

The section below describes technical limitations affecting the hierarchical navigation in Agile Hive’s left sidebar.

Custom project avatars in Firefox

Added on Aug 7, 2024

If you face the issue of custom images assigned to your Jira projects as project avatars not being displayed in the navigation while using Firefox as your browser, this might be due to the anti-tracking settings applied.

Workaround

To mitigate this issue add an exception for the URL of your Jira instance in your browsers settings via the “Manage Exceptions…” button shown in the following picture:

Open

Reports

In the sections below, you can find more information on technical limitations that may impact functionality of Reports in Agile Hive for Jira Cloud.

Calculated Custom Field Values

Added on Mar 5, 2024

In Agile Hive, we have a few Custom Fields, and some of them are derived from other Custom Field values, e.g. the Exposure values for Risks or the WSJF Value. These Custom Field values cannot be set through the UI, and are also not set by us manually. Instead, we registered a “value function” for these calculated fields, which retrieves other Custom Fields and calculates the value based on them.

Unfortunately, this function (and as a result the calculation of the Custom Field value) is only triggered upon issue view. The value is not initially set upon creation, and not updated when searching for it via JQL (Feature request at Atlassian: https://ecosystem.atlassian.net/browse/FRGE-1358 - help us improve Agile Hive by voting for this issue). For that reason, we are calculating and displaying the Risk Exposure and WSJF values locally in our Report widgets and displaying a warning for inconsistent field values.

Workaround

To resolve this issue and ensure that the calculated values are consistent and also displayed correctly in other places, e.g. a JQL search query, you unfortunately have to manually open every issue that has a warning displayed with it. Then, you have to wait until the corresponding value is calculated and close the issue again. You also may need to reload other tabs like your JQL search tab or the Agile Hive Reports page.