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Currently, there is no workaround available to apply a fix to this behavior. In case you need to display information on assigned PIs in various Jira views you can leave a vote for the corresponding issue at Atlassian: https://ecosystem.atlassian.net/browse/FRGE-135
Reports
In the sections below, you can find more information on technical limitations that may impact functionality of Reports in Agile Hive for Jira Cloud.
Calculated Custom Field Values
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Navigation
The section below describes technical limitations affecting the hierarchical navigation in Agile Hive’s left sidebar.
Custom project avatars in Firefox
Added on
If you face the issue of custom images assigned to your Jira projects as project avatars not being displayed in the navigation while using Firefox as your browser, this might be due to the anti-tracking settings applied.
Workaround
To mitigate this issue add an exception for the URL of your Jira instance in your browsers settings via the “Manage Exceptions…” button shown in the following picture:
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Reports
In the sections below, you can find more information on technical limitations that may impact functionality of Reports in Agile Hive for Jira Cloud.
Calculated Custom Field Values
Added on
In Agile Hive, we have a few Custom Fields, and some of them are derived from other Custom Field values, e.g. the Exposure values for Risks or the WSJF Value. These Custom Field values cannot be set through the UI, and are also not set by us manually. Instead, we registered a “value function” for these calculated fields, which retrieves other Custom Fields and calculates the value based on them.
Unfortunately, this function (and as a result the calculation of the Custom Field value) is only triggered upon issue view. The value is not initially set upon creation, and not updated when searching for it via JQL (Feature request at Atlassian: https://ecosystem.atlassian.net/browse/FRGE-1358 - help us improve Agile Hive by voting for this issue). For that reason, we are calculating and displaying the Risk Exposure and WSJF values locally in our Report widgets and displaying a warning for inconsistent field values.
Workaround
To resolve this issue and ensure that the calculated values are consistent and also displayed correctly in other places, e.g. a JQL search query, you unfortunately have to manually open every issue that has a warning displayed with it. Then, you have to wait until the corresponding value is calculated and close the issue again. You also may need to reload other tabs like your JQL search tab or the Agile Hive Reports page.
Navigation
The section below describes technical limitations affecting the hierarchical navigation in Agile Hive’s left Sidebar.
Project avatars
If you face the issue of custom images assigned to your Jira projects not appearing in the navigation while using Firefox as your browser, this might be due to the anti-tracking settings applied.
Workaround
To mitigate this issue add an exception for the URL of your Jira instance in your browsers settings via the “Manage Exceptions…” button shown in the following picture:
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resolve this issue and ensure that the calculated values are consistent and also displayed correctly in other places, e.g. a JQL search query, you unfortunately have to manually open every issue that has a warning displayed with it. Then, you have to wait until the corresponding value is calculated and close the issue again. You also may need to reload other tabs like your JQL search tab or the Agile Hive Reports page.
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Link to this page: https://seibert.biz/ahc-limitations
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