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Unfortunately, this function (and as a result the calculation of the Custom Field value) is only triggered upon an issue view. The value is not initially set upon creation, and not updated when searching for it via JQL. For that reason, we are calculating and displaying the Risk Exposure and WSJF values locally in our Report widgets and displaying a warning for inconsistent field values.
To resolve this issue and ensure that the calculated values are consistent and also displayed correctly in other places, e.g. a JQL search query, you unfortunately have to manually open every issue, that has such warning, wait until the corresponding value is calculated, and close the issue again. You also may need to reload other tabs, like your JQL search tab, or the Agile Hive Reports page.
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Link to this page: https://seibert.biz/ahc-reports-limitations
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